We get a LOT of questions.  If you have a query, have a look through these frequently asked questions to see if it has been asked before.  If not email us enquiries@modelsforheroes.co.uk
  • What address do I send kits and Flying hours to?
Models for Heroes, 1 Harrier Road, Newbury, BERKSHIRE. RG20 4AB  Details here.

  • Where is my nearest modelling session?
Take a look at the markers on this interactive map. Find one that is nearest you and click on it. It will give you the information about the point of contact. 

  • I'm a hero, can I have a kit?
If you are a resident of the UK, have served or serving in the Armed Forces or Emergency Services and currently are under the care of a support worker, psychiatrist, therapist etc. You can require a referral from them to us. Click HERE to read about our referral policy.  Alternatively if you live close to a modelling session facilitated by Models for Heroes, go along and join the group.  There will be plenty of kits, tools and advice given for free. 

  • Are you a "registered charity"?

  No.  We are a Non Profit company limited by guarantee. 9 Directors meet 6 times a year to make sure Models for Heroes remains true to its charitable aims, complies with good governance that is transparent and effective.  We are making plans to register as Charitable Incorporated Company (CIC) which is regulated by the CIC Regulator, a part of Companies House.  Long term we aim to register with the Charities commission.

  • How much money is spent on beneficiaries vs. admin costs?
 For a quick breakdown of these numbers head to the dedicated webpage click here.   Our latest full financial report is published online on the companies house website.  Note we are registered with the Fundraising Regulator.

  • Is Models for Heroes a temporary campaign?
No, Models for Heroes is a structured organisation with a 100+ strong volunteer base. We intend to be around for as long as model making is a therapeutic and beneficial activity.  

  • I'm a mental health charity/organisation/professional or club that contains some members under your remit. May we have some kits?
 We would be honoured.  Please email us at  enquiries@modelsforheroes.co.uk 

  • Are you only focused on injured veterans?
No.  We provide to all veterans and current serving members of the Armed Forces & Emergency Services - regardless of injury.

  • Can I buy that kit from you?
 No. We do not sell on donated stock deliberately to raise funds using retail in that way.   Donated stock intended to be used directly for therapeutic purposes is always used in that way according to the donors' wishes.   However we occasionally receive unsuitable, complicated, specialised, used or damaged goods from well-meaning donors.  These unusable items are stored until enough can be sold to a model kit trader.  The profit from which will be added to the fundraising to buy new kits and materials.  Occasionally we are given permission by a donor to sell on their donated kits to raise money for our charity usually because of the vastness of the donation.

  • Can I send you my started, unfinished, incomplete kits?
 Please don't.  We accept opened kits. We do not accept kits that have been started.  The reason is when showing a hobby to someone for potentially the first time we want them to have the best experience possible. As a beginner, trying to build a kit that is already too difficult for a seasoned hobbyist is folly.  Our best advice is to push on and finish it.  If we receive started, incomplete kits they will either be recycled, disposed of, or sold to a model kit trader.  The acceptance to the rule however is that we do accept constructed figures.

  • I already donate kits to my local organisation. Why should I donate to Models for Heroes?
 You don't.  You keep doing what you're doing you super person you.  We aim to bring the wider modelling community together to provide a nationwide supply of kits for charitable use.

  • How does Models for Heroes benefit the public?
 Poor mental health, Homelessness and suicide rates in veterans are 13% above the average rate.  Numbers of emergency service personnel requiring time off for mental health illness at work is at a all time high.  Full immersion into an activity provides respite from imposing thoughts and regular socialising with people that have similar interests promotes good mental health. This is vital for developing healthy coping strategies for everyday stresses from both home and the work place.

  • How much money do you pay staff?
 We currently do not pay a salary or wage to anyone within Models For Heroes.  However as Models for Heroes grow we must seek a grant to be able to employ a CEO to manage the day to day activities.  Every pound you donate goes to the charity and its aims. Committee members and volunteers do not receive any monetary incentive or otherwise.  We do offer fuel reimbursement for volunteers and committee members who travel to distant sessions.  Models for Heroes is currently ran and funded entirely voluntarily.

  • How does Mark Stonelake get involved?
 Mark is an Ambassador for Models for Heroes as well as for other charities like the Royal British Legion.  He is ex Commando Regiment, an Invictus Games athlete and an icon for recovery and dedication and a strong supporter of the armed forces.  Mark works with veterans in supported housing and recognises the power scale modelling has on well being and PTSD.  He even attempts to stick plastic together occasionally himself.  Mark works closely with our Chairman to focus relevant well being support.
  • How Does Matt Harding get involved?
 Matt Harding is a new addition to the Models For Heroes team.  Matt spent 20 years working in Military mental health and therefore is perfectly qualified to help us steer our policies.  Matt has recently helped us develop our Clinical Referral form.
  • Do you take contemporary military kits?
 Yes we take all genres, eras, types and scales of kits.  In the past we have asked for civilian, WWI, WWII kits and did not want to take contemporary military kits.  We did not want to trigger those whose PTSD was directly related to currently serving vehicles. However as time has gone on we have found we were getting a large amount of requests for modern vehicles for dioramas. These dioramas could then be used in therapy sessions to discuss injuries.
  • Are there similar organisation to Models for Heroes in my country?
 So far we know of Models for Troops in the USA, Operation Vet Build in Canada, Stichting Scale Models for Vets in the Netherlands.